Refund Policy
Last updated: 24 August 2026
1. The nature of what you're buying
Our templates are digital documents, delivered by email after payment. Once a template has been sent to you, it can be opened, copied, and used immediately — this is different from a physical product that can be returned unopened or unused.
2. Before you buy
Every template page includes a full description, a Verification Passport showing exactly what's been checked, and — where relevant — an honest note on any limitation (like the enforceability caveat on non-compete clauses). Please read this before purchasing, since it's designed to answer most pre-purchase questions directly.
3. When a refund applies
- You were charged but never received the template (a genuine delivery failure on our part)
- You were charged twice for the same purchase, due to a technical error
- The file you received is genuinely corrupted or unreadable, and we're unable to resend a working copy
In any of these cases, contact us within 7 days of purchase and we'll resolve it — either by resending the correct file or issuing a full refund, whichever fixes the actual problem.
4. When a refund does not apply
- You've decided the template doesn't suit your specific situation after reading it — this is why we publish full descriptions and Verification Passports before purchase, to help you decide beforehand
- You purchased the wrong template by mistake — please double-check the template name and description before buying; we're happy to advise if you're unsure, before you purchase
- You no longer need the document for reasons unrelated to its quality or accuracy
5. How to request a refund
Email us at rakeshjaiswar4@gmail.com with your payment reference and the issue — we aim to respond within 2-3 business days.
6. Changes to this policy
If this policy changes, the "Last updated" date above will reflect it, with material changes described directly here.