Compliance & Policy

SaaS Terms of Service

For software-as-a-service products specifically β€” covering subscription terms, uptime commitments, and what happens on non-payment.

  • Subscription and auto-renewal terms clearly stated
  • Acceptable Use Policy built in, not a separate document
  • Suspension and termination rights on non-payment
  • Uptime commitment language calibrated to what's actually promised, not overstated
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βœ“ Main agreement (PDF)
βœ“ Acceptable Use Policy section
βœ“ Verification Passport (below)
Who this is for

SaaS founders

Running a subscription software product, needing terms specific to recurring billing and service-level expectations.

B2B software vendors

Selling software access to business customers, where suspension rights and data handling need to be explicit.

Verification passport

What we actually checked, and when.

Live verification record SAAS TERMS OF SERVICE
Researched and verified by Rakesh Jaiswar, LLB student, Mumbai
Subscription and auto-renewal disclosure
Consumer Protection (E-Commerce) Rules, 2020 Β· checked 30 Aug 2026
βœ“ VERIFIED
Personal data handling within the service
DPDP Act, 2023 β€” phased commencement through 2027
βœ“ VERIFIED
Limitation of liability, service availability
Indian Contract Act, 1872, Sec 73-74
βœ“ VERIFIED
This template deliberately avoids promising a specific uptime percentage (like '99.9% uptime') unless you actually operate infrastructure that can support that commitment β€” overstating this is a common way SaaS terms create liability exposure the founder didn't intend.
Before you sign this document:
1. Update the jurisdiction. This template is drafted with placeholder city/state fields β€” replace them with your own business's actual location, not any example city shown in the document.
2. Print on valid stamp paper. This PDF is a drafting template, not an executable legal document on its own. Under the Indian Stamp Act, most agreements need to be printed on physical stamp paper (or e-stamped) of the correct value for your state before signing β€” an unstamped agreement may be inadmissible as evidence until the deficiency is paid. Confirm the correct stamp duty and process for your state before execution.
Annual updates

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